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Order canceled
Banacool anime products living wholesale / 2010-04-16
Cancel online Log in“user center”,find out which order you would like to cancel in "my orders",then click"cancel",it will be ok.(before the order confirmed)
Cancel through call You can call us and cancel your order,leave your personal informaiton,if permitted,your order can be canceled.
Automatically canceled We will keep your orders only 30 days,if you pay it out of time ,it will be canceled automatically,we are not responsible for that .
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User Comment(Total8User Comment Num)

  • usuii ( 2011-02-12 08:03:42 )

    I had my order canceled because of the Chinese New Year, but I would still like to purchase what I picked out. Is there a way to resend my order or do I have to pick out everything again? Thank you for your time.

    AdministratorHello,you should pick out everything again.Sorry for the inconvenience. The order has automatically cancelled by system.

  • cileong ( 2010-07-13 22:21:58 )

    i already send the extra 12 dollars.

    AdministratorOK , we have got it and sent out the package. Thank you.

  • cileong ( 2010-07-10 12:29:57 )

    ok, i just send the shipping costs, (37 dollars). when you finish and send out, will you please send me an e-mail to tell me. thanks.

    AdministratorOK ,we have received your shipping costs.When we finish and send out, we will send you an e-mail to tell you. You are welcome.

  • cileong ( 2010-07-10 10:40:31 )

    ok, i just pay 53 dollars. when will i pay the shipping costs. (which is 37 dollars) and after i pay the shipping costs, when will you send the products to me. (i am sorry to make too many questions. but, i just want to make sure anything. hopefully, you understand. thank you.)

    AdministratorYou can pay the shipping costs , the wallscroll should be custom-made today, it will be finished and send out about next Tuesday.

  • cileong ( 2010-07-10 09:26:28 )

    hi, since i cancel my order before. and now, i want to purchase what i said before. what should i do? am i need to reorder. or just pay the 53 dollars, first, then, waiting for next steps?

    AdministratorOK,we didn't cancel your order . You can pay it then you also pay for the shipping cost showed you yesterday.

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